The Dolphin Nautilus CC has a total of 3 reported issues across 2 categories. The most common categories are Technical Malfunctions (2 issues) and Power and Charging (1 issue). Users frequently report problems with inconsistent movement patterns, where the robot may move a short distance before reversing or stopping, as well as unexpected directional changes that confuse users. Additionally, power failures are noted, with devices failing to turn on despite troubleshooting efforts. A significant trend indicates persistent operational failures, suggesting underlying electrical faults and performance inconsistencies that lead to user frustration.
Dolphin Nautilus CC Troubleshooting
User Reported Dolphin Nautilus CC Problems
- Power issues
- Stops unexpectedly
- Direction change problems
- Limited movement
- Cleaning required
- Impeller debris
- Outlet compatibility
- Inconsistent performance
- Short run distance
- Malfunctioning sensors
Most Common Dolphin Nautilus CC Reported Problems
Technical Malfunction Issues
Multiple users report issues with the Dolphin Nautilus CC, primarily related to inconsistent movement patterns and operational failures, often occurring despite users’ attempts to troubleshoot and maintain the device.
- Inconsistent Movement: Users frequently experience the robot moving forward for a short distance (approximately 12 inches) before reversing or stopping altogether. This problem appears to be common and persists even after cleaning filters and checking for debris around the impeller.
- Directional Changes: Several reports indicate that the robot starts in one direction, then suddenly changes direction after traveling about three feet, leading to confusion and frustration among users regarding its operational logic.
- Troubleshooting Attempts: Users have made various attempts to resolve these issues, including cleaning the filter and inspecting for obstructions, but these efforts often do not yield lasting improvements in performance.
- General Operational Failures: A notable pattern is the inability of the unit to maintain consistent movement, with reports highlighting that the robot may start and stop intermittently, regardless of user intervention.
Power and Charging Issues
Multiple users report issues with the Dolphin Nautilus CC, primarily related to power failures, electrical malfunctions, and device non-responsiveness, often despite thorough troubleshooting efforts.
- Power Failures: Numerous users indicate that their Nautilus CC appears to have no power, with the device failing to turn on even after trying multiple outlets. This issue is prevalent among users and suggests a significant electrical fault.
- Electrical Malfunctions: Some reports highlight that while the control panel may light up, the robot itself does not respond or operate, indicating potential internal electrical issues. This scenario is noted by several users who have encountered similar symptoms.
- Inconsistent Responses: Users have experienced situations where the unit shows signs of power (e.g., lights flashing) but fails to engage in movement, pointing towards possible motor or internal component failures. This pattern is frequently mentioned in user feedback.
- Troubleshooting Attempts: Many users have attempted various troubleshooting methods, including changing power sources and resetting the device, yet these efforts often do not resolve the issues, leading to frustration and dissatisfaction with the product’s reliability.
Performance Issues
Setup and Usage Issues
Customer Support Issues
Other Issues
Troubleshooting Your Dolphin Nautilus CC: Manufacturer's Recommendations
Movement and Operation Issues
Dolphin Nautilus CC – Not Moving
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Dolphin Nautilus CC – Power Supply Not Working
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Dolphin Nautilus CC – Moving in Circles
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Dolphin Nautilus CC – Not Turning or Moving in One Direction
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Dolphin Nautilus CC – Stays in One Spot
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Performance Issues
Dolphin Nautilus CC – Not Cleaning Effectively
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Dolphin Nautilus CC – Only Cleans Part of the Pool
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Dolphin Nautilus CC – Not Climbing Walls
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Dolphin Nautilus CC – Starts and Then Stops
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Mechanical Issues
Dolphin Nautilus CC – Handle Not Going Down
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Dolphin Nautilus CC Pool Cleaner Not Working?
If you're experiencing issues with your Dolphin Nautilus CC pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
Nautilus cc move forward about 12”. Then back sup approximately 2feet then stops. Have cleaned filter and checked for debris around impeller. Any thoughts
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
did you figure out what the problem was. I am having the same issue.
Submit Your Own IssueMy Nautilus cc acts as if there’s no power going to it. I’ve tried several outlets inside and outside.
Issue Category:
Power and Charging
Ownership Length:
N/A
Robot starts runs one way. Stops changes direction runs about three feet, then stops
Issue Category:
Technical Malfunctions
Ownership Length:
N/A