Hayward Tigershark Plus Troubleshooting

If the Hayward Tigershark Plus does not turn when the remote control is activated:

Solution:

  • To operate this Remote Control you must press on the ARROW buttons (along the right side of this remote). Pressing on
    the text buttons (along the left side of this remote) will not operate your cleaner.
  • Be sure to aim hand held toward power supply, not the unit.
  • Be sure there are no obstructions between the remote control and the power supply.
  • The distance between the remote control and power supply should not exceed 75 feet. Moving closer will ensure better
    reception.
  • The batteries in the remote control may need to be replaced. (Requires one CR2032 lithium battery)
  • The overload protection breaker located on the front of the power supply may be tripped. To reset depress the small black
    button located above the flotation cord connection on the power supply.
  • The Turning Foot may be lodged with debris. Turn cleaner off and remove from the pool. Manually work foot in and out to
    clear any debris, foot should slide easily.
  • For remote control units with foam rollers, before operating the transmitter, cleaner must be in water for at least 15 minutes to avoid cleaner from floating.

If Hayward Tigershark Plus Qc cannot climb pool walls:

Solution:

  • Clean the filter. It may be clogged or too heavy from excessive debris.
  • Brushes may be worn. Inspect brushes and replace if worn.

If Hayward Tigershark Plus fails to pick up fine or heavy debris:

Solution:

  • Clean the filter. It may be clogged or too heavy from excessive debris.
  • Brushes may be worn. Inspect brushes and replace if worn.

If Hayward Tigershark Plus starts working momentarily but then stops working:

Solution:

  • Impeller may be clogged or jammed with debris. Check and clean if necessary following the instructions in the maintenance section (page 10).
  • Brush rollers or drive tracks are stuck. Check for debris and clean if necessary.
  • TigerShark is out of the water. Put TigerShark in water and reset the power.
I have problems with my Hayward Tigershark Plus

Most Common Hayward Tigershark Plus Reported Problems

Durability and Reliability
1 issues

Technical Malfunction Issues

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Power and Charging Issues

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Performance Issues

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Setup and Usage Issues

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Customer Support Issues

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Other Issues

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Hayward Tigershark Plus Pool Cleaner Not Working?

If you're experiencing issues with your Hayward Tigershark Plus pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

Submit an Product Issue for Hayward Tigershark Plus

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