Hayward Tigershark Troubleshooting

If Hayward Tigershark cannot climb pool walls:

Solution:

• Clean the filter. It may be clogged or too heavy from excessive debris.
• Brushes may be worn. Inspect brushes and replace if worn.

If Hayward Tigershark fails to pick up fine or heavy debris:

Solution:

Clean the filter. It may be clogged.
• See (page 13, Fig. c) Clip the high velocity inlet to the bottom lid. This inlet creates extra suction for
lifting fine or heavy debris. This part also can be helpful if unit becomes routinely stuck on a raised main drain.

If Hayward Tigershark starts working momentarily but then stops working:

Solution:

Impeller may be clogged or jammed with debris. Check and clean if necessary following the instructions
in the maintenance section (page 10).
• Brush rollers or drive tracks are stuck. Check for debris and clean if necessary.
• TigerShark is out of the water. Put TigerShark in water and reset the power.

User Reported Hayward Tigershark Problems

  • Debris drop issue
  • Upside down malfunction
  • Back end raises
  • Stops after short run
  • Stays in one spot
  • Bottom plate latching problems
  • Flappers coming loose
  • Power supply concerns
  • Incomplete pool coverage
  • Need for remapping
I have problems with my Hayward Tigershark

Most Common Hayward Tigershark Reported Problems

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Technical Malfunction Issues

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Power and Charging Issues

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Performance Issues

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Setup and Usage Issues

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Customer Support Issues

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Other Issues

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Hayward Tigershark Pool Cleaner Not Working?

If you're experiencing issues with your Hayward Tigershark pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. I just bought a new bottom plate as the old latches seemed not to hold the bottom on and debris would fall out, just as it had done a nice job cleaning. I tried duct tape but finally gave up and ordered a new bottom. It seems to latch better but I’ve still had issues of it coming loose and pooping out all its contents, just when I’m lifting it out of the water. Also, on the new plate, the little flappers at the center of the plate come out at the drop of a hat requiring putting them back in the little groove and snapping the bottom plate back onto them. Never had a flap issue with the old plate. The new plate SEEMED to have a good slide and security of the latches but no, the bottom is still wanting to come loose when I lift it out. Cleaning function seems great. I also have new filters and clean them regularly. Ideas? More duct tape every time I clean? PS One of the little flappers went into the deep end and now I’m needing to go fetch it. Gah!

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