Hayward AquaVac 250Li Troubleshooting

User Reported Hayward AquaVac 250Li Problems

➤ I have problems with my Hayward AquaVac 250Li

Most Common Hayward AquaVac 250Li Reported Problems

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Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Hayward AquaVac 250Li: Manufacturer's Recommendations

Performance Issues

Hayward AquaVac 250Li – Does Not Capture Debris

Possible Causes Solutions
  • Battery is running out
  • Impeller is jammed
  • Suction mouth is clogged
  • Impeller is broken
  • Debris compartment is full
  • Charge the robot again
  • Power off the robot and inspect the hole under the swivel head for debris. Contact your dealer if necessary.
  • Remove clogged objects from the suction mouth
  • Contact your dealer for replacement.
  • Clean both debris compartment and filter cover.

Hayward AquaVac 250Li – Moves Slowly or Does Not Move at All

Possible Causes Solutions
  • Debris compartment is full or filter cover is clogged
  • Suction mouth is clogged
  • Filter cover screen is clogged
  • Rake/brush is deformed
  • Impeller is jammed
  • Clean the debris compartment and flush the screen with water. Ensure the filter cover is in place before next operation.
  • Remove clogged objects from the suction mouth
  • Flush the screen with water to remove small particles. Use a soft brush if necessary.
  • Lay them under sunlight for a few hours to straighten them. Replace if necessary.
  • Power off the robot and inspect the hole under the swivel head for debris. Contact your dealer if necessary.

Hayward AquaVac 250Li – Does Not Cover the Entire Pool

Possible Causes Solutions
  • Debris compartment is full
  • Operation time is shorter than expected
  • Moving direction is interrupted by water circulation
  • Wheel is jammed
  • Robot moves along the pool wall of a round pool
  • Rake/brush is deformed
  • Tube setting is not correct
  • Algae renders the pool floor slippery
  • Clean the debris compartment
  • Clean the filter compartment and recharge the robot for 6 hours
  • Turn off the filtration system at least 15 minutes before robot operation.
  • Check and remove debris from the wheel.
  • Ensure bumpers are installed as instructed in the manual
  • Lay them under sunlight for a few hours to straighten them. Replace if necessary.
  • Follow instructions to set the adjustable tube accordingly.
  • Scrub the pool bottom and robot wheels to remove the algae.

Operation Issues

Hayward AquaVac 250Li – Stopped Moving in the Middle of Pool

Possible Causes Solutions
  • Robot stopped by obstacle or large creases in the pool liner
  • Robot is stopped by suction from the main drain of pool floor
  • Check for and remove any obstacles obstructing the cleaner.
  • Turn off the filtration system as instructed in the manual.

Hayward AquaVac 250Li – Swivel Head Does Not Turn or Turns Slowly

Possible Causes Solutions
  • Side flap does not come up
  • Swivel head bottom is jammed
  • Check and remove any debris that hinders the movement of the flap.
  • Detach the swivel head and smoothening-ring. Remove trapped debris and verify installation.

Leakage Issues

Hayward AquaVac 250Li – Debris Escapes from the Cleaner

Possible Causes Solutions
  • Suction mouth’s flap is damaged
  • Debris clogged at suction mouth
  • Contact dealer for replacement parts and instruction.
  • Remove clogged debris from the suction mouth.

Hayward AquaVac 250Li – Debris Leaks Outside at the Filter Cover

Possible Causes Solutions
  • Filter cover net is damaged
  • Replace with a new filter cover. Contact your dealer for replacement parts.

Charging Issues

Hayward AquaVac 250Li – Cannot be Charged/Recharged

Possible Causes Solutions
  • Battery is damaged
  • Charging base is not completely connected
  • External adaptor is out of order
  • Contact the dealer for battery replacement. Do not replace the battery by yourself.
  • Ensure the charging base is connected properly with the external adaptor and robot.
  • Contact the dealer for replacement. Using the wrong external adaptor may damage the robot and void the warranty.

Hayward AquaVac 250Li Pool Cleaner Not Working?

If you're experiencing issues with your Hayward AquaVac 250Li pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  4. AquaVac bumps into wall and only reverses course 10-20% of the time. I have a 24 ft round pool and have tried various combinations of trajectory settings. It reverses course if I manually move paddle but should do it automatically. Please help.

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  5. Have charged and used mine a few times this year. I recharged it and it shows full charge, but when I put it in the water the unit will not turn on and the lights go out. I am assuming that the battery is defective and not holding a charge, but I bought this only 1 year ago and have used it less than 10 times.

    Reply Submit Your Own Issue

  10. Charges fine once I put in water it starts going under the robot swivels to turn and go under half way through the turn the robot just stops and sinks. I can pull it out drain water do it again same thing half turn stops and sink.

    Reply Submit Your Own Issue

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