Aiper Scuba S1 Pro Troubleshooting

The Aiper Scuba S1 Pro has a total of 10 reported issues across 4 categories. The most common categories are Technical Malfunctions and Power and Charging, each with 4 issues. Users frequently report problems with the main control button being unresponsive, preventing mode selection and powering off the unit after charging. Additionally, power-on failures and improper charging are notable concerns, with devices failing to turn on despite appearing fully charged. A significant trend indicates a reliability issue, as these problems are prevalent among units that are relatively new, raising questions about the product’s longevity and support.

User Reported Aiper Scuba S1 Pro Problems

  • Unit won’t turn on
  • App connection issues
  • Not charging properly
  • Button unresponsive
  • Charging failure
  • Blue light stays on
  • Wheelie movement problem
  • Sporadic movement
  • Stuck on obstacles
  • Tracks not moving
➤ I have problems with my Aiper Scuba S1 Pro

Most Common Aiper Scuba S1 Pro Reported Problems

Power and Charging
7 issues
Technical Malfunctions
4 issues
Setup and Usage
1 issues
Performance
1 issues

Technical Malfunction Issues

Users report significant issues with the Aiper Scuba S1 Pro, particularly related to the unresponsiveness of the main control button and the inability to turn off the unit after charging, which impedes operation and selection of cleaning modes.

  • Button Unresponsiveness: Multiple users have experienced the main button failing to respond completely, preventing them from selecting cleaning modes or turning the unit off. This issue is consistently noted across reports.
  • Powering Off Issues: Users report that the unit does not turn off even after a full charge, leading to frustration as they cannot manually control the device. Attempts to hold the button for an extended period have not resolved the issue.
  • Reliance on App for Functionality: Due to the button malfunction, users have had to rely on the app to select cleaning modes, indicating a workaround that highlights the device’s operational limitations.
  • Troubleshooting Attempts: Users have attempted various troubleshooting methods, including holding the button for three seconds, but these efforts have been unsuccessful, contributing to ongoing dissatisfaction.

Power and Charging Issues

Users are experiencing significant issues with the Aiper Scuba S1 Pro, particularly related to power failures and charging problems, which have been reported within a short period of ownership.

  • Power On Failures: Multiple users report that the unit will not turn on using the power button, indicating a potential defect in the power system. This issue seems prevalent among users who have only had the device for a few months.
  • Charging Issues: Several reports indicate that the unit does not charge properly, with users noting that the charging indicator light is green, yet the vacuum does not show any signs of powering on. This suggests a possible malfunction in the charging mechanism.
  • Device Age and Reliability: The recurring theme is that these issues are occurring in units that are relatively new (around four months old), raising concerns about the reliability and longevity of the product.
  • User Troubleshooting Attempts: Users have attempted basic troubleshooting, such as plugging in the charger and checking for power indicators, but these efforts have not resolved the issues, highlighting a potential need for more robust support or solutions from the manufacturer.

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Aiper Scuba S1 Pro Cordless Robotic Pool Cleaner Not Working?

If you're experiencing issues with your Aiper Scuba S1 Pro pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. Have only used the cleaner twice
    The second time it powered on but the button wouldn’t change the cleaning mode, I was able to use the app to change the cleaning mode.
    It is fully charged but today when I went to use the cleaner it would not power up.

    Issue Category:
    Power and Charging

    Ownership Length:
    Less than a month

    Reply Submit Your Own Issue

  2. Aiper Scuba S1. When plugging into charger the charger light stays green. The LED on the Suba S1 unit will flash red twice then go out and nothing happens. Does not charge.

    Issue Category:
    Power and Charging

    Ownership Length:
    6-12 months

    Reply Submit Your Own Issue

  8. I went to use my scuba pro and its says that the walking motor is jammed and to clear the caterpillar tread. I’ve checked over and over with no obstruction/debris. How can I get this fixed.

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    1-6 months

    Reply Submit Your Own Issue

  9. Unit will not turn on using the power button. I thought it might be dead, so I plugged it into the charger (green light), but the light bar on the vacuum does not come on.

    Issue Category:
    Power and Charging

    Ownership Length:
    Less than a month

    Reply Submit Your Own Issue

  12. After a month of using my S1 Pro, the unit does not turn off after fully charging. The main button in the middle does not respond at all. I cannot select the type of cleaning (walls only, wall/floor, floor-only, etc)…. had to use the app to make that selection. Because the button does not respond, I cannot turn it off. I also tried to hold the button for 3 seconds and still did NOT respond. What can I do??

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

  13. After a month of using my S1 Pro, the unit does not turn off after fully charging. The main button in the middle does not respond at all. I cannot select the type of cleaning (walls only, wall/floor, floor-only, etc)…. had to use the app to make that selection. Because the button does not respond, I cannot turn it off. I also tried to hold the button for 3 seconds and still did NOT respond. What can I do??

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

  17. My Scuba S1 Pro keeps doing wheelies. Stops, reverses then goes forward doing wheelies again. First started of great, climbing walls and then sticking to walls going down. But after 5 mins back end started lifting and drifted back down to bottom. Ive kept cleaning and emptying the filters, but no difference.

    Issue Category:
    Performance

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

  22. Put my Aiper Scuba S1 in the pool for the first time today. Seemed to work for a few minutes and then seemed to move sporatically, sometimes on the floor of the pool and then would float to the top, or instead of being flat on the floor, would be on the front or the back. It then got stuck on the stair railing and would not reverse itself. Anyone else have any of these problems:

    Reply Submit Your Own Issue

  23. First use. It is fully charged and when I put it in the pool the led light is a steady blue for less than 30 seconds then it turns re and starts flashing. It looks like one of the tracks is not moving. We took it out and both tracks move manually.

    Reply Submit Your Own Issue

Submit an Product Issue for Aiper Scuba S1 Pro

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