Polaris 65 Troubleshooting

➤ I have problems with my Polaris 65

Most Common Polaris 65 Reported Problems

Performance
1 issues

Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Polaris 65: Manufacturer's Recommendations

Performance Issues

Polaris 65 Pool Cleaner – Does Not Clean Entire Pool or Runs Slowly

Possible Causes Solutions
  • Pressure relief valve not releasing water
  • Clogged filter screen in quick disconnect
  • Improper float hose length
  • Randomizer tube not moving
  • Water pressure outside of optimal range
  • Clean or backwash the pool filter
  • Check and clean the filter screen
  • Ensure float hose is the correct length
  • Inspect and clean the randomizer tube and filter connector
  • Verify water pressure is between 5 and 10 psi

Polaris 65 Pool Cleaner – Surface Module Dives Under Water or Leans to One Side

Possible Causes Solutions
  • Twisted hoses
  • Water retained in surface module
  • Improperly adjusted pressure relief valve
  • Water pressure outside of optimal range
  • Straighten the hoses
  • Drain the surface module and remove excess water
  • Adjust the pressure relief valve for leveling
  • Verify water pressure is between 5 and 10 psi

Polaris 65 Pool Cleaner – Float Hose Remains Coiled

Possible Causes Solutions
  • Hoses not properly laid out
  • Refer to solutions for “Does Not Clean Entire Pool”
  • Lay the float hose out straight in the sun

Polaris 65 Pool Cleaner – Surface Module Moves Too Fast

Possible Causes Solutions
  • Improperly adjusted pressure relief valve
  • Eyeball regulators not set correctly
  • Water pressure outside of optimal range
  • Adjust the pressure relief valve
  • Remove one of the eyeball regulators and adjust the valve if necessary
  • Verify water pressure is between 5 and 10 psi

Polaris 65 Pool Cleaner – Bag Does Not Stay on Pool Floor

Possible Causes Solutions
  • Bag not installed correctly
  • Air bubbles around the jet body assembly
  • Ensure the bag is installed properly
  • Check for air bubbles indicating plumbing issues
  • Refer to solutions for “Surface Module Moves Too Fast”

Polaris 65 Pool Cleaner Not Working?

If you're experiencing issues with your Polaris 65 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

Submit an Product Issue for Polaris 65

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