Aqua Products EVO 604 Troubleshooting

The Aqua Products EVO 604 cleaner does not stay on the pool surface or is floating excessively

Possible reason Corrective action
There is air trapped inside the
cleaner housing.		 Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see Clean the Filter Canister).
The filter canister is full or dirty Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see Clean the Filter Canister).

The Aqua Products EVO 604 cleaner is not climbing walls

Possible reason Corrective action
The filter canister is full or dirty Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
Confirm appropriate pool chemistry Speak with your pool service professional.
Do not leave cleaner in the pool during any
chemical treatments.

The Aqua Products EVO 604 cleaner is not moving

Possible reason Corrective action
Not connected to electricity. The outlet the control box is connected to, is not supplying electrical power. Check that the
outlet to which the control box is connected is receiving electricity.
Cycle not started. Press the Start button to initiate a cleaning cycle.
Reset needed Disconnect the unit power and reconnect after 20 seconds. If the problem is not resolved, contact your local retailer to request a diagnostic review or contact Technical Support at 1-800-822-7933.

The Aqua Products EVO 604 cable is tangling in the pool

Possible reason Corrective action
Cable is not spread evenly in the
water		 Verify the floating cable enters the water near the middle of the pool length. Spread all of the
floating cable carefully in the pool, ensuring there are no kinks or coils. Ensure the cable is
not too tightly wrapped or coiled when storing. If the problem persists, lay the cable straight in the sun to relax it and remove kinks. Follow the procedure in Cord Tangling to avoid and correct tangled cord.

The Aqua Products EVO 604 cleaner is not cleaning the pool effectively.

Possible reason Corrective action
Filter canister is full or dirty Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister).
Brushes are worn. Check the wear indicator(s). Contact your local dealer for spare parts.
Cable is excessively tangled. Untangle the twisted cord and lay in sun to reduce memory. (See: Cord Tangling).
➤ I have problems with my Aqua Products EVO 604

Most Common Aqua Products EVO 604 Reported Problems

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Technical Malfunction Issues

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Power and Charging Issues

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Performance Issues

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Setup and Usage Issues

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Customer Support Issues

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Other Issues

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Aqua Products EVO 604 Pool Cleaner Not Working?

If you're experiencing issues with your Aqua Products EVO 604 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

Submit an Product Issue for Aqua Products EVO 604

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