The Dolphin M600 has a total of 4 reported issues across 1 category. The most common category is Technical Malfunctions, which accounts for all reported issues. Users frequently report movement failures, where the robot attempts to start cleaning but only achieves brief movement before stopping. Additionally, there are concerns regarding power and electrical issues, with many devices becoming unresponsive despite functional power supplies. Notably, attempts to troubleshoot and identify blockages have not resolved these problems, indicating potential internal electrical faults or motor issues that may require further diagnostics.
Dolphin M600 Troubleshooting
User Reported Dolphin M600 Problems
- Connectivity issues
- Limited movement
- No response
- Power supply problems
- Motor malfunction
- App functionality
- Cleaning cycle failure
- Track movement issues
- Stuck debris
- Controller concerns
Most Common Dolphin M600 Reported Problems
Technical Malfunction Issues
Multiple users report issues with the Dolphin M600, primarily related to movement failures, electrical problems, and operational inconsistencies, often despite attempts to troubleshoot and clean the device.
- Movement Failures: Several users experience the robot attempting to start cleaning but only achieving brief movement (a split second) before stopping. This issue appears to be common and persists even after users check for obstructions.
- Power and Electrical Issues: Multiple reports indicate that the M600 is unresponsive, with no lights or movement, despite confirming that the power supply is functioning correctly. This suggests potential internal electrical faults.
- Control Panel Functionality: Some users note that while the control panel seems operational (indicating cleaning mode), the robot fails to move, highlighting possible issues with the motor or internal components.
- Troubleshooting Attempts: Users have made efforts to identify blockages or issues without disassembling the unit, but these attempts have not resolved the problems, indicating a need for deeper diagnostics.
Power and Charging Issues
Performance Issues
Setup and Usage Issues
Customer Support Issues
Other Issues
Troubleshooting Your Dolphin M600: Manufacturer's Recommendations
Power and Battery Issues
Dolphin M600 – Power Supply or Switch LED Not Working
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Movement and Operation Issues
Dolphin M600 – Not Moving at All
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Dolphin M600 – Moving in Circles
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Dolphin M600 – Only Moves in One Direction
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Dolphin M600 – Starts and Then Stops
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Dolphin M600 – Not Climbing Walls
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Performance Issues
Dolphin M600 – Moving But Not Cleaning
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Dolphin M600 – Only Cleans Part of the Pool
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Connectivity Issues
Dolphin M600 – Wi-Fi Connection Issues
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Dolphin M600 – Bluetooth Connection Issues
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Indicator Issues
Dolphin M600 – Steady Orange Light on Power Supply
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Dolphin M600 – Unresponsive
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Dolphin M600 Pool Cleaner Not Working?
If you're experiencing issues with your Dolphin M600 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
I have connection with WI-FI, I push start cleaning and it is trying bleu light goes on, but the tires are only moving for a split second than it stops and it tries again same thing split second. What is the problem.?
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
It is connected, it mentions that it is cleaning, on my app I hear the motor is trying to move, the left track only move for a split second then the right track moves for split second. I try to see if there is anything stuck but I don’t know where to look, as far as I can see I don’t see anything blocking anything without taking it appart.
Any suggestions
Thanks
Dries
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
My M600 is not responding (no movement or lights flashing) 120v power supply is good and the controller seems to be working fine.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
My M600 is not responding (no lights, no movement). The power supply seems to be working fine.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A