Dolphin Premier Troubleshooting

User Reported Dolphin Premier Problems

  • Power button malfunction
  • Flashing lights error
  • Screen goes blank
  • Robot not moving
  • Tracks not turning
  • Water circulation issue
  • Unit unresponsive
  • Communication failure
  • Inconsistent performance
  • Setup difficulties
➤ I have problems with my Dolphin Premier

Most Common Dolphin Premier Reported Problems

Technical Malfunctions
2 issues

Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Dolphin Premier: Manufacturer's Recommendations

Movement and Operation Issues

Dolphin Premier – Does Not Turn or Moves in One Direction

Possible Causes Solutions
  • Debris stuck in the impeller or impeller cover
  • Tracks or wheels obstructed
  • Power supply positioned incorrectly
  • Check and remove any debris from the impeller
  • Clear any blockages from tracks or wheels
  • Ensure the power supply is correctly positioned

Dolphin Premier – Does Not Move

Possible Causes Solutions
  • Floating cable not securely connected
  • Obstructions in the pool
  • Debris stuck in the impeller
  • Ensure the floating cable is securely connected
  • Clear any obstructions in the pool
  • Check and clean the impeller if necessary

Dolphin Premier – Starts and Then Stops

Possible Causes Solutions
  • Power supply malfunction
  • Overheating
  • Clogged filter basket
  • Check that the power supply is plugged in and ON
  • Allow the cleaner to cool down before restarting
  • Clean the filter basket thoroughly

Dolphin Premier – Moves in Circles

Possible Causes Solutions
  • Improper power supply positioning
  • Debris stuck in the impeller or wheels
  • Insufficient slack in the floating cable
  • Check and adjust the power supply position
  • Clear any blockages from the impeller or wheels
  • Ensure there is enough slack in the floating cable

Dolphin Premier – Does Not Climb Walls

Possible Causes Solutions
  • Clogged filter basket
  • Improper water conditions
  • Debris stuck in the impeller
  • Clean the filter basket
  • Check pool water chemical levels
  • Inspect and clean the impeller

Performance Issues

Dolphin Premier – Moves but Does Not Clean

Possible Causes Solutions
  • Clogged filter basket
  • Debris stuck in the impeller
  • Improper water conditions
  • Clean the filter basket thoroughly
  • Check and clean the impeller
  • Ensure pool water is chemically balanced

Dolphin Premier – Cleans Only Part of the Pool

Possible Causes Solutions
  • Improper power supply positioning
  • Insufficient slack in the floating cable
  • Clogged filter basket
  • Adjust the power supply position
  • Ensure there is enough slack in the floating cable
  • Clean the filter basket

Cable Issues

Dolphin Premier – Floating Cable Has Kinks

Possible Causes Solutions
  • Kinks in the floating cable
  • Tangles or obstructions in the cable
  • Stretch the cable and let it sit in the sun
  • Ensure the cable is free of tangles
  • Store the cable properly to avoid future kinks

Dolphin Premier Pool Cleaner Not Working?

If you're experiencing issues with your Dolphin Premier pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. I Press power button and all lights flash once. Then three blue lights on right side of display flash three times then screen goes blank. Robot does nothing.

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

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