Dolphin Triton PS Plus Troubleshooting

➤ I have problems with my Dolphin Triton PS Plus

Most Common Dolphin Triton PS Plus Reported Problems

Technical Malfunctions
4 issues

Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Dolphin Triton PS Plus: Manufacturer's Recommendations

Power and Battery Issues

Dolphin Triton PS Plus – Power Supply Not Turning On

Possible Causes Solutions
  • No voltage in the power socket
  • Loose power supply connection
  • Power supply damaged
  • Check the power socket for voltage and try a different one if necessary.
  • Ensure the power supply is securely plugged in and turned ON.
  • Inspect the power supply and cables for any signs of damage.

Movement and Operation Issues

Dolphin Triton PS Plus – Moves but Does Not Clean

Possible Causes Solutions
  • Clogged filter basket
  • Debris in impeller-house or impeller-cover
  • Improper power supply positioning
  • Clean the filter basket regularly.
  • Inspect and remove any debris from the impeller-house and impeller-cover.
  • Ensure the power supply is positioned correctly for full pool access.

Dolphin Triton PS Plus – Does Not Turn or Moves in One Direction

Possible Causes Solutions
  • Blockages in impeller-house or impeller-cover
  • Clogged filter basket
  • Loose cable connection
  • Check and clear any blockages in the impeller components.
  • Clean the filter basket for optimal performance.
  • Ensure the floating cable is securely connected to the power supply.

Dolphin Triton PS Plus – Starts and Then Stops

Possible Causes Solutions
  • Obstructions in the cleaner
  • Clogged filter basket
  • Loose power supply connection
  • Inspect for and remove any debris blocking the impeller or wheels.
  • Clean the filter basket after each use.
  • Verify that the power supply connection is secure.

Dolphin Triton PS Plus – Does Not Move

Possible Causes Solutions
  • Loose floating cable connection
  • Obstructions blocking movement
  • Power supply malfunction
  • Check the floating cable connection to the power supply.
  • Examine the cleaner for any obstacles and remove them.
  • Ensure the power supply is functioning and turned ON.

Performance Issues

Dolphin Triton PS Plus – Only Cleans Part of the Pool

Possible Causes Solutions
  • Insufficient cable length
  • Improper power supply positioning
  • Clogged filter basket
  • Ensure enough floating cable is released for full pool access.
  • Verify the power supply is positioned for optimal navigation.
  • Clean the filter basket to enhance cleaning efficiency.

Dolphin Triton PS Plus – Moving in Circles

Possible Causes Solutions
  • Clogged filter basket
  • Debris in impeller components
  • Improper power supply positioning
  • Clean the filter basket to improve navigation.
  • Inspect and remove any debris from the impeller-house and impeller-cover.
  • Ensure the power supply is positioned correctly for full access.

Dolphin Triton PS Plus – Floating Cable Has Kinks

Possible Causes Solutions
  • Kinks in the floating cable
  • Damaged cable
  • Excess cable usage
  • Unwind and stretch the cable to remove kinks.
  • Inspect the cable for any signs of damage.
  • Avoid using more cable than necessary to prevent kinking.

Dolphin Triton PS Plus Pool Cleaner Not Working?

If you're experiencing issues with your Dolphin Triton PS Plus pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. I’ve cleaned the impeller and washed and rinsed the basket filters. it runs for a couple feet. then backs up 1 foot and stops. I tried running with out the basket and filters to insure it’s not clogged filters. Same thing. Stops after startup sequence. Is the vacuum not good anymore? What is causing startup failure?

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

  3. Turns on with blue round light. goes 6ft, stops , goes in reverse 4 inches stops. Red round light comes on controller. Can not locate reset button as per all instructions. Unit is 2 yrs old

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

Submit an Product Issue for Dolphin Triton PS Plus

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