Hayward Aquavac 650 Troubleshooting

The Hayward Aquavac 650 Lights on PS: No lights

Connect Power Supply to appropriate GFCI Outlet

Cause Solution
  • If connected and still no power
  • Verify that the power outlet works properly
    • GFCI not tripped
    • Main breaker not tripped
    • Try another power outlet
  • If power outlet is ok but still no light on Power Supply
  • Replace Power Supply cord
  • Replace Power Supply

The Hayward Aquavac 650 Lights on PS: Fast flashing blue light

The Power Supply can’t detect or communicate with the cleaner

Cause Solution
  • Floating cable not properly connected to Power Supply
  • Floating cable connection issue with motor box
  • Floating cable is damaged (loss of conductivity)
  • Disconnect and reconnect floating cable to Power Supply
  • Press Pause/Play Button
  • Try to Power Cycle the Power Supply
  • Try to perform a full reset of Power Supply
  • Clean male and female connector pins if corrosion is observed (Use electrical connector cleaner)
  • Floating cable needs to be serviced
  • Motor Box needs to be serviced

The Hayward Aquavac 650 Lights on PS: Fast flashing red light

Cause Solution
  • The cleaner is experiencing an issue that can be resolved by the user, unable to communicate with cleaner after it has established a good connection
  • Cleaner stuck on an obstacle – Relocate the cleaner
  • Drive Motor block – Remove any object or debris from rollers or drive train
  • Pump is blocked – Clean pump and thrust sleeve

The Hayward Aquavac 650 Lights on PS: Medium flashing yellow Light

The Power Supply is overheating (Limp Mode) cleaner is still operating at reduced power

Cause Solution
  • Power Supply is exposed for a long period of time to very
    high temperature or excessive solar load
  • Relocate the Power Supply in a shady or cooler area
  • Let the Power Supply cool down

The Hayward Aquavac 650 Lights on PS: System Fault Detected

System Fault Detected

Cause Solution
  • 3 unresolved consecutive errors
  • Major system malfunction
  • Disconnect the Power Supply
  • Disconnect the cleaner power cord from the Power Supply
  • Reconnect the Power Supply
  • Reconnect the cleaner

The Hayward Aquavac 650 Lights on PS: Slow flashing yellow light

The System is stuck in Bootloader mode

Cause Solution
  • Power Supply does not respond to any action
  • Impossible to established Wi-Fi connection
  • This happened during or just after the Power Supply Firmware Update
  • Power cycle the power supply for 10 secs
  • Go back to your app to complete the update process

The Hayward Aquavac 650 Cleaning the pump and thrust sleeve

Symptoms Cause Solution
  • Flashing Red on Power Supply
  • Cleaner not moving
  • AquaVac Connect App displays Pump error message (AV650 Only)
  • Debris is getting stuck in the shaft/bearings or impeller of the pump (Canister)
  • Remove canister from cleaner
  • Manually, verify that the pump coupling is turning freely by spinning it
  • With your finger, verify that the pump shaft is turning freely
  • Try to start the cleaner (By Pressing the Start button on the PS) without the canister and see if the shaft coupling is turning (Will stop automatically when out of water)
  • Wash the shaft/bearings and impeller  by plunging it up and down in the pool then turn the bottom coupling with your finger until the shaft spins freely
  • Repeat if still not spinning easily

The Hayward Aquavac 650 Reset Wi-Fi connection on mobile device

Cause Solution
  • Go on your mobile device Wi-Fi setting
  • Select AquaVac network
  • Forget the AquaVac network
  • Identify the corresponding Aquavac SSID as shown on label on power supply (AQUAVAC650_XX:XX)
  • Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 )
  • Wait for connection to be established
  • Go on your mobile device Wi-Fi settings
  • Turn on airplane mode
  • Turn on Wi-Fi
  • Select AquaVac network

The Hayward Aquavac 650 Forgot/Wrong Wi-Fi Password

Cause Solution
  • You forgot or have entered the wrong 13 character password
  • Go on your mobile device Wi-Fi settings
    • Select AquaVac network
    • Forget the AquaVac network
  • Identify the corresponding AquaVac SSID as shown on label on power supply (AQUAVAC650_XX:XX)
    • Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 )
    • Wait for connection to be established
  • PS Wi-Fi not connected to mobile device
  • Open the Wi-Fi settings on the mobile device
  • Make sure Wi-Fi is enabled
  • Identify the corresponding Aquavac SSID as shown on label on power supply (AQUAVAC650_XX:XX)
  • Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 )
  • Wait for connection to be established
  • Wi-Fi is off on mobile device
  • Go to your mobile device Wi-Fi settings
  • Turn Wi-Fi on
  • Reconnect to the AquaVac network if not connecting automatically (auto login enabled)
  • Re-initialize comm. with power supply
  • Go to your mobile device Wi-Fi settings
  • Turn Wi-Fi off
  • Turn Wi-Fi on
  • Reconnect to the AquaVac network if not connecting automatically (auto login enabled)
➤ I have problems with my Hayward Aquavac 650

Most Common Hayward Aquavac 650 Reported Problems

Performance
1 issues
Technical Malfunctions
1 issues

Technical Malfunction Issues

No value found for field: technical_malfunctions

Power and Charging Issues

No value found for field: power_and_charging

Performance Issues

No value found for field: performance

Setup and Usage Issues

No value found for field: setup_and_usage

Customer Support Issues

No value found for field: customer_support

Other Issues

No value found for field: other

Hayward Aquavac 650 Pool Cleaner Not Working?

If you're experiencing issues with your Hayward Aquavac 650 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. I have the Hayward AquaVac650. When I have it on the cleaning mode to do the bottom, sides and top it starts green and then it goes to a flashing red on the power supply. The unit still runs in the pool & clean, it just won’t go completely up the sides and come out to clean the top like it used to.

    Thank you for any insight.

    Issue Category:
    Performance

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

  5. Hi, I have the Hayward 650 series and have been having problems with this machine since the 1st time I purchased this product. I think this product came with factory issues out of the box. This year I open my pool and had to use my Friend’s cleaner because mine once again is not working.

    The authorized cleaner mechanic i have taken the cleaner over 4 times since purchased the machine mentioned to me he is no longer working with this machine because it has too many issues. I need Hayward to help me with this machine, take it back and swap it for one without factory problems. You can connect with me at the cell below or at the email provided below. I need help
    732-293-6966 (cell)

    Reply Submit Your Own Issue

  8. Hello, I have a Hayward AV 650 took it out of the heated storage room all winter and all it does is blink yellow. I went into the settings. I upgraded the firmware it said upgrade completed. I’ve tried to reset to factory settings by pushing the start stop the timer all three buttons at once for more than 10 seconds nothing I’ve unplugged and plugged in please help.

    Reply Submit Your Own Issue

Submit an Product Issue for Hayward Aquavac 650

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