The Polaris Vrx iQ+ has a total of 2 reported issues across 1 category. The most common category is Technical Malfunctions, which includes both reported problems. Users frequently encounter error code 07, indicating a malfunction even when the unit is fully submerged, and experience the unit powering off upon connection, suggesting a potential electrical fault. Notably, many issues are reported by users who purchased the vacuum in 2023, indicating a possible link to a specific batch or model year, which may point to underlying mechanical or electrical problems.
Polaris Vrx iQ+ Troubleshooting
User Reported Polaris Vrx iQ+ Problems
- Error code 07
- Powers off unexpectedly
- Brushes not spinning
- Control panel issues
- Robot not turning on
- Swivel cable problems
- Lift system failure
- Wheels not turning
- Control box separation
- Power connection issues
Most Common Polaris Vrx iQ+ Reported Problems
Technical Malfunction Issues
Users have reported several technical malfunctions with the Polaris Vrx iQ+, primarily focusing on error codes, power issues, and inconsistent operational behavior, despite various troubleshooting efforts.
- Error Code 07: Multiple users encounter error code 07, indicating a malfunction even when the vacuum is fully submerged. This issue appears to be prevalent among users who have recently purchased the device.
- Powering Off Upon Connection: Several reports detail the unit powering on when unplugged, but immediately shutting off when plugged in and started. This suggests a potential electrical fault that may prevent normal operation.
- Troubleshooting Attempts: Users have attempted various troubleshooting methods, such as shaking the unit and ensuring proper submersion, yet these efforts have not resolved the issues, indicating a deeper mechanical or electrical problem.
- Recent Purchases: Notably, many of the reported issues come from users who purchased the vacuum in 2023, suggesting that the problems may be linked to a specific batch or model year.
Power and Charging Issues
Performance Issues
Setup and Usage Issues
Customer Support Issues
Other Issues
Troubleshooting Your Polaris Vrx iQ+: Manufacturer's Recommendations
Control and Operation Issues
Polaris Vrx Iq+ Pool Cleaner – Lights Flash After Pressing Start/Stop
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Polaris Vrx Iq+ Pool Cleaner – Flashing Lights During Cleaning Cycle
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Movement and Operation Issues
Polaris Vrx Iq+ Pool Cleaner – Not Staying on Pool Surface
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Polaris Vrx Iq+ Pool Cleaner – Not Climbing Walls
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Polaris Vrx Iq+ Pool Cleaner – Not Moving
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Polaris Vrx Iq+ Pool Cleaner – Excessive Tangling of Floating Cable
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Performance Issues
Polaris Vrx Iq+ Pool Cleaner – Not Cleaning Effectively
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Polaris Vrx Iq+ Pool Cleaner – Not Cleaning the Pool Effectively
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Polaris Vrx iQ+ Pool Cleaner Not Working?
If you're experiencing issues with your Polaris Vrx iQ+ pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
My pilaris vacuum keeps getting an error code 07 it’s the vrx iq+ model. I have checked and it’s fully submerged and even shook it as suggested. I bought it April 2023 on amazon.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
powers on when not plugged in to cored that goes to unit as soon as i plug it in and hit start it powers off
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
Power on them turns off 10 seconds later
Submit Your Own IssueFront Cleaning Wheel/Brushes not spinning
Submit Your Own IssueMy robot is not working. The control panel flashes on for 1 sec before going black after being plugged in. After going black, the unit does not turn on.
Submit Your Own IssueMy robot does not turn on. The control panel turns on for 1 sec then goes black after being plugged in. After going black, it does not turn on.
Submit Your Own IssueMy robot is not turning on
Submit Your Own IssueI have a Polaris Vrx IQ+ that needs to have the swivel cable replaced. The recommended replacement cable, (PTS-R0726700) has a single connector. When I took the Polaris cleaner apart to replace the swivel cable, it actually has a splitter and has two connections inside the shell. Did Polaris change swivel cables in the last few years? My Polaris Vrx IQ is 3 years old. Thank you.
Submit Your Own IssueThe brush rollers are not turning. I believe the teeth on gears have been worn down or broken up even though I have not had it that long can I order the part or can you send Me the shaft with the gears on it at the rollers are on?
Submit Your Own IssueThe lift system fails to engage when button is pressed on the controller or the phone app.
Submit Your Own IssueSuddenly, my Vrx iQ+ seems to have a power issue. the panel turns on, but when i actually place the robot in the water and turn on… it immediately kicks off the control panel. from my limited knowledge.. it sounds like a power cable issue perhaps? are there fuses? any ideas?
thanks in advance
Submit Your Own IssueRon Quillen
Trouble for the swivel see if it only turn off after the swivel enters the water
Submit Your Own IssueThe left wheels and brush are not turning while the VRX iQ+ unit is running. How do I fix this?
Submit Your Own IssueMy VR IQ is only going back and forth and not cleaning the pool. The time on the base is not moving but no error codes
Submit Your Own IssueWe have used our Polaris VRX iQ+ perhaps THREE Times.
The control box keeps separating from the carrier when moving to the pool.
We took it to Leslie’s, they put it back on.
Within MINUTES of returning home,
when VERY CAREFULLY
and VERY LIGHTLY lifting it about two inches over the transom,
the control box SEPARATED AGAIN.
For an almost $2,000 purchase, this is unacceptable.
Not sure if we got a bad one,
or if it is a horrible design.
This should NOT be happening.
Submit Your Own IssueThe VRXiQ snaps in pretty hard. Mine is solid in the caddy with no issues of falling out. Is it possible the controller cradle was damaged upon controller installation? Did it snap into the cradle solid. Or is it just laying on top?
Submit Your Own IssueThe control box is not getting power. I plugged it into several outlets that I know work but still nothing. On a side note, the plug that goes into the control box from the sweeper itself is a disaster. What were the designers thinking?
Submit Your Own IssueI’ve had this same symptom. Plugged into two different AC outlets that I confirmed are working. Unplugged for hours and still no power light when again plugged-in. The unit is less than a month old!!! What the hell!!!
Submit Your Own IssueI just had this issue mine is only 2 weeks old. Did you get any solutions? Or just needed a new one?